iGrindNation LLC – “A Focused Approach”
Our primary focuses are “Creative solutions for minority businesses in the areas of: Graphic Design, Web Development, Business Automation, Audio, and Printing.”
Providing high quality multimedia services consistently can be difficult, keeping appointments, calling clients, data management ect. iGrind Nation LLC knows how important our role is in the development of a plan and what it takes to see this vision. We take the necessary steps to ensure exceptional service quality.
1. Analysis of your customer’s expectations.
We are clear of our intentions from day one. The only way exceptional services can be delivered is if you completely understand your client needs. This is how we are able to meet these expectations or exceed them. Our customers are satisfied by the “level of detail” we put into our work, and the commitment of our dedicated team. We work closely with our clients directly and keep an open line of communication with them asking them the best way we can serve tem.
2. iGrind Nation LLC Service Quality Specifications
After taking the time to understand our clients and how we can properly serve them, we apply goals that will ensure good service delivery. These goals are directly related to employee performance. Since iGrind Nation LLC believes in a team approach, everyone’s performance is gaged. Our Service Order managers (frontline mgmt.) are here to help the project flow from the initial concept design to the post project deliverables.
3. iGrind Nation LLC Do NOT Micro Manage, We Actively Manage!
We understand that there are many time sensitive marketing projects that need completion. We expect everyone on our team to perform well. We provide our staff with adequate information about our clients, and consumers so they will know how to do their job effectively and efficiently.
4. iGrind Nation LLC Set Realistic Expectations
We challenge our staff by setting realistic goals and rewards when these goals are exceeded. We stand by our word that ‘if we advertise it… we will deliver it!’ We stand by our belief that “Proper Preparation Prevents Poor Performance” –Keith Burroughs
We have conducted a number of marketing research techniques to better understand our clients buying decision processes. We use conventional and non-conventional methods to ensure the success of our client’s products and services. iGrindNation LLC offers marketing strategies with your budget in mind.
We also understand that Brand Distinction happens when you develop, design, and implement distinctive consumer product brands that get the consumer excited about, want to experience and buy. In other words, creating “Brand Distinction” means not being a carbon copy of brands that already exist in the marketplace. It’s a meeting of the minds; finding new market space; and finding unique ways to inspire customers to buy your product. iGrindNation LLC demonstrates professionalism and extreme attention to detail when dealing with clients. Keeping the relationship thriving with client interactions, professionalism, and project deliverables help attain maximum results.
Business Automation can help everyday entrepreneurs in many ways. Imagine having one dashboard that manage your:
- New Customers ( Hot Leads generated from your website )
- Connect bookings and appointments to your calendar.
- Manage your books with less effort.
- Create Questionnaires (So you can see if the customer is a good fit for your business)
- Generate quotes
- Contracts ( equipped with digital Signatures)
- Invoicing ( connect to your payment gateway )
- Manage multiple projects at once.
This is all possible with Business Automation.
We will set up the necessary functions, branding, lead capture, website integration, mobile phone integration, users, contracts, products and services, and payment options.
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